Data Protection · User Rights · Transparency
Last updated: 1 June 2026 · Effective upon account registration or continued platform use
This Privacy Policy ("Policy") describes how rich1988 ("Platform", "we", "us", "our") collects, uses, stores, and discloses personal data obtained from users ("Member", "you") who access or use the rich1988 website at rich1988.co and all associated gaming services. This Policy forms part of your agreement with rich1988 and should be read alongside our Terms & Conditions.
rich1988 is committed to handling your personal information responsibly and in compliance with applicable data protection principles. By registering an account or continuing to use the rich1988 platform, you acknowledge that you have read and understood this Policy.
Your data is never sold. rich1988 does not sell, rent, or trade your personal information to third parties for their independent marketing purposes under any circumstances.
The six commitments that define how rich1988 handles your personal information.
rich1988 collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect data speculatively.
All personal data held by rich1988 is stored on encrypted servers. Access is restricted to authorised personnel only, with role-based access controls and activity logging in place.
rich1988 does not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes. Your data is used solely to operate and improve your rich1988 experience.
You have the right to access, correct, and request deletion of your personal data. Marketing communication preferences can be updated at any time via your account settings or by contacting support.
Data handling at rich1988 is governed by applicable data protection law, including obligations under anti-money laundering (AML) regulations that require retention of certain financial transaction records.
This Policy sets out in plain terms exactly what data is collected, why it is collected, how long it is kept, and who it may be shared with. We update this Policy whenever our practices change.
When you register a rich1988 account, we collect your full legal name, date of birth, nationality, email address, phone number, and residential address. This information is required to create your account, verify your identity, and satisfy our legal and regulatory obligations.
To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, rich1988 may request copies of government-issued identity documents such as your National Registration Identity Card (NRIC), passport, or driving licence. We may also request proof of address documents such as a utility bill or bank statement dated within the last three months.
We collect information about the payment methods you use to deposit and withdraw funds on the rich1988 platform, including e-wallet account identifiers (e.g., Touch 'n Go, Boost, GrabPay), bank account names and partial account numbers, and transaction amounts and timestamps. We do not store full bank account numbers or payment card numbers on our servers.
We maintain records of all financial transactions conducted through your account, including deposits, withdrawals, bonuses credited and redeemed, and game wagers. We also record game session data including game titles played, bet amounts, outcomes, and session durations. This data is necessary for account management, dispute resolution, and regulatory reporting.
We automatically collect certain technical data when you access the rich1988 platform, including your IP address, browser type and version, operating system, device type and identifier, referring URL, pages visited on the platform, and session timestamps. This data is used for security monitoring, fraud prevention, platform optimisation, and analytics.
If you contact rich1988 customer support, we retain records of that communication including the content of messages, timestamps, and any files or attachments submitted. This enables us to track and resolve support queries and maintain quality assurance.
rich1988 collects your personal data through the following means:
rich1988 processes your personal data for the following purposes:
Marketing emails from rich1988 will always include an unsubscribe option. Opting out of marketing communications will not affect transactional messages related to your account or legal notices.
rich1988 processes your personal data on the following legal bases:
rich1988 engages third-party service providers to assist in delivering and operating the platform. These include payment processors (such as the providers supporting Touch 'n Go eWallet, DuitNow, Maybank2u, and other accepted methods), KYC and identity verification providers, fraud prevention and device fingerprinting services, cloud hosting and infrastructure providers, customer support platform operators, and analytics service providers. All third-party service providers are contractually bound to process personal data only for the purposes for which it was shared and in accordance with applicable data protection requirements.
Game session data (including bet amounts and outcomes) may be shared with third-party game providers as necessary to deliver the relevant gaming service. Game providers are not permitted to use this data for purposes unrelated to game operation and compliance.
rich1988 may disclose your personal data to regulatory authorities, law enforcement agencies, or other public bodies where required by law, court order, or regulatory directive. rich1988 will comply with all valid legal demands for disclosure and, where legally permitted, will notify you of any such demand in advance.
In the event of a merger, acquisition, or sale of substantially all of rich1988's assets, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and the applicable privacy terms in advance of the transfer taking effect where practicable.
rich1988 will never sell, rent, or license your personal data to unrelated third parties for their own marketing or commercial purposes. Any data sharing is limited to the circumstances described in this Section 5.
rich1988 retains personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an individual.
rich1988 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Notwithstanding these measures, no internet transmission or data storage system is guaranteed to be 100% secure. In the event of a data breach affecting your personal data, rich1988 will notify you and the relevant authorities as required by applicable law.
Cookies are small text files placed on your device by a website you visit. rich1988 uses cookies and similar technologies (including local storage, session storage, and pixel tags) to operate the platform, remember your preferences, and analyse usage patterns.
You may control cookie settings through your browser's privacy or settings menu. Disabling non-essential cookies will not prevent you from accessing the rich1988 platform, but certain features and personalisation settings may not function as expected. Strictly necessary and fraud prevention cookies cannot be disabled without affecting the security and operability of the platform.
Subject to applicable law, you have the following rights regarding your personal data held by rich1988:
To exercise any of these rights, contact the rich1988 support team at the email address shown in the footer of this page. We will respond to verified requests within 30 days. We may need to verify your identity before processing a rights request.
The rich1988 platform is strictly restricted to persons aged 21 years and above. rich1988 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will take steps to delete that data and close the associated account promptly. If you believe a minor has created a rich1988 account, please contact our support team immediately.
Age Restriction: rich1988 is a 21+ platform. We conduct age verification on all new registrations and reserve the right to request documentary proof of age at any point during your membership.
The rich1988 platform integrates third-party services including game providers, payment processors, and analytics tools. These third parties operate under their own privacy policies and data practices. rich1988 is not responsible for the privacy practices of third-party service providers beyond the contractual data processing obligations we impose on them. Where you interact directly with a third-party game provider's interface (for example, a live dealer studio or a game lobby hosted on a provider's infrastructure), that provider's own privacy terms may apply in addition to this Policy.
rich1988 does not include third-party advertising networks or social media tracking pixels on the platform. The platform does not contain links to unrelated third-party websites.
rich1988 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When we make material changes, we will provide at least 14 days' advance notice via your registered email address or a prominent notice on the platform. The date of the most recent revision is displayed at the top of this page. Your continued use of the rich1988 platform following the effective date of any update constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must stop using the platform and may request account closure.
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern, please contact the rich1988 data support team. All privacy-related enquiries are handled by our support team at the email address shown in the footer of this website.
We aim to respond to all privacy enquiries within 14 business days. Where your request involves a complex or sensitive matter, we may require additional time, in which case we will inform you of the expected timeline. We may ask you to verify your identity before processing any rights request involving personal data access, correction, or deletion.
This Privacy Policy was last reviewed and updated on 1 June 2026. Prior versions are available upon request. If you have any concerns about how rich1988 handles your personal data, please contact us before escalating to a regulatory authority — we are committed to resolving all privacy concerns directly and promptly.
Play with confidence knowing your data is secure, your transactions are encrypted, and rich1988 will never sell your information. Ready to get started?
Sign In to rich198821+ only. By accessing the platform you agree to this Privacy Policy and our Terms & Conditions.